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Viola II Alternating Pressure Relief Cushion System
Viola II Alternating Pressure Relief Cushion System
Viola II Alternating Pressure Relief Cushion System
Viola II Alternating Pressure Relief Cushion System

Viola II Alternating Pressure Relief Cushion System

Brand
Ultimate Healthcare
Pressure Relief Level
Very High Risk
(18 reviews)
£289.99+ FREE UK delivery
Includes 20% VATPrice exc. VAT: £241.66
This item in brief:
  • Dynamic pressure relief air cushion for chairs and wheelchairs
  • Suitable for users at very high risk of pressure ulcers
  • Simple controls allow easy adjustment to meet patient needs
  • Supplied with a two-way stretch, waterproof cover for hygiene
Product Details

Viola II Alternating Pressure Relief Cushion System

While pressure relief mattresses provide adequate protection from pressure sores for bed-bound, pressure relief cushions are required to maintain that pressure relief while they are seated in a chair. The Viola II Alternating Pressure Relief Cushion System offers continuous pressure relief for patients at very high risk of pressure sore development, featuring alternating air controlled by a simple and intuitive control panel. With both alternating and static modes, along with a a dial to control pressure levels, it offers highly customisable support.

Please Note: the Viola II Alternating Pressure Relief Cushion System requires connection to a mains power supply. If you are looking for a mobile pressure relief cushion, we recommend the Alerta Mobile Alternating Air Cushion System. You can also view our full range of pressure-relieving wheelchair cushions.

What's Included?

Key Features

  • Suitable for users at very high risk of pressure sore development
  • Allows for around-the-clock pressure care when combined with mattress
  • Suitable for patients up to 220kg in a range of chairs (large version)
  • Supplied with a compact and lightweight power unit
  • Features alternating and static modes, along with control dial for customisable pressure relief
  • Comfort control allows manual pressure adjustment for optimal care
  • Integral foam base provides additional support and stability
  • Complete with a two-way stretch, waterproof cover for hygiene
  • Power cord is 1300mm long, giving necessary slack, without excess cable getting in the way
  • Audible and visual low pressure and power failure alarms to boost safety
  • Available in two sizes, Small and Large
  • Supplied with 1-year manufacturer's warranty

Who Can Use the Viola II Pressure Relief Cushion?

The Viola II is a dynamic pressure relief air cushion that offers continuous pressure relief and support for seated patients at very high risk of developing pressure ulcers. Offering high levels of patient comfort, the Viola II can support patients up to 160kg (Small) or 220kg (Large), and can be used in a range of chairs.

How Does the Viola II Pressure Relief Cushion Work?

The Viola II Pressure Relief Cushion is designed with a highly efficient alternating air cycle, which ensures the cushion moulds to the patient's shape and provides outstanding pressure re-distribution. Moreover, it features audible and visual low pressure and power failure alarms, which further enhance patient safety and ensure peace of mind for nursing staff.

Once the Viola II System is set up, it will make sure the cushion is always optimally inflated. The graphic below shows the pressure distribution when a patient is sitting on the Viola II through two alternating air cycles.

Viola II Pressure Mapping
Pressure distribution when using the Viola II Pressure Relief Cushion

What Are the Dimensions of the Viola II Pressure Relief Cushion?

This Pressure Relief Cushion is available in two sizes to suit different chairs. You can select your desired option using the drop-down menu at the top of the page. The dimensions of the cushions with diagrams are below:

  • Small (LxWxH): 43 x 43 x 11cm (17 x 17 x 4.3")

Cushion Dimensions

  • Large (LxWxH): 50 x 50 x 11cm (20 x 20 x 4.3")

Cushion Dimensions

How Long is the Power Cord?

For both the Small and Large models of the Viola II, the power cord measures 1300mm in length.

What Makes This Pressure Relief Cushion More Efficient Than Most?

Using a highly efficient alternating air cycle, the Viola II provides the user with optimal dynamic therapy and lower interface pressures for maximum pressure reduction. This pressure reduction is boosted by an integral foam base and front support (in the Small size cushion only) to provide the user with reliable security and support.

Small Viola II Pressure Relief Cushion
Foam inserts further enhance pressure reduction

How Easy to Set-Up Is the Viola II?

The Viola II Pressure Relief Cushion is exceptionally easy to set up even by an inexperienced user. You can have set up in three simple steps:

  1. Place the cushion overlay on top of the chair seat cushion, ensuring that the cushion is located as per the cushion label with the cells going across the cushion and the foam support located at the front for the Small cushion.
  2. The power unit can be placed on the floor underneath the chair. Ensure that the power cable is routed in such a manner so that it can't be twisted, trapped, crushed or stressed.
  3. To connect the cushion to the power unit, plug the cable into a suitable electrical socket and switch it "ON" using mains power switch found at the side of the power unit. The power will start the inflation and the "Normal Pressure" indicator will flash.

You can read more about setting up the Viola II in the user manual. Please click the PDF icon below to view the complete manual.

Viola II Instructions

How Do You Operate the Viola II Pressure Cushion?

The Viola II is designed for simple operation and includes detailed instructions to read before using. Below are some simplified instructions to make it clear how the Viola II works:

  1. Place power unit pump on a flat surface or secure to the chair being used
  2. Place cushion on seat of chair, the air cells should be horizonal and the hose should be connected to the front side
  3. Attach power unit to cushion with air hose, make sure there are no knots or kinks in the hose
  4. Connect power cord to mains power and turn on using 'ON' switch on power unit
  5. Wait until the pillow is fully inflated before patient use and use control panel to adjust settings for comfort

How Does the Control Panel Work?

The power unit has a control panel with a dial and button to adjust pressure settings and modes (pictured below):

Viola Control Panel

The diagram below gives you a clearer view of what the indicating lights show, plus how the button and dial work:

Viola Control Panel diagram

Is the Viola II Adjustable?

This system features an intuitive and simple comfort control system, allowing carers to quickly and easily adapt the system to their patient's needs. It allows easy setup, providing optimum performance immediately to maximise quality of care.

What Happens If Pressure Gets Too Low?

Audible and visual low pressure and power loss alarms help to improve patient safety. Carers are immediately alerted if the pressure drops too low to be functional, enabling them to react quickly to remedy the situation.

What Kind of Chairs Can the Viola II Be Used On?

The Viola II Cushion is suitable for a wide variety of chairs including wheelchairs, sofas and rise and reclining chairs. However the safety and suitability for each individual chair and user is subject to a personal risk assessment, 

How Can I Keep the Viola II Clean?

This pressure relief cushion features a stretch waterproof cover that is vapour-permeable with an integral air pipe and an enclosed zip to reduce risks of fluid ingress, enabling reliable hygiene maintenance. The cover also helps to improve patient comfort and maintain the integrity of the patient's skin by reducing both shear and friction forces.

Large Viola II Pressure Relief Cushion
Removable cover helps keep the cushion hygienic

How Loud Is the Viola II?

The Viola II needs to be connected to a mains power supply at all times to provide optimal protection. This, however, does not make it uncomfortable or inconvenient to use, as the noise produced by the pump never exceeds 48dB, which is only slightly louder than a bird call (44dB).

What Are the Contraindications of the Viola II?

It is recommended that you do not use the Viola II in a number of different cases. These are:

  • If you are under 12 years of age
  • If you have an unstable fracture

Technical Specifications

  • Minimum User Weight: 32kg (5 stone)
  • Maximum User Weight:
    • Small: 160kg (25 stone)
    • Large: 220kg (34 stone)
  • Cushion Dimensions:
    • Small: 43cm x 43cm x 11cm
    • Large: 50cm x 50cm x 11cm
  • Power Unit Dimensions: 275 x 135 x 125mm
  • Power Unit Weight: 2.3kg
  • Cycle Time: 10 minutes
  • Power Supply Voltage: 230V 50Hz
  • Noise Level: 48dB
  • Cover Material: Polyester PU
  • Pressure Range: 30 - 70mmHg
  • Classification: Class I Type BF
  • Compliance: EN 60601-1
  • Power Chord Length: 1,300mm

Please note: This product must be connected to a mains power supply at all times to function.

User Advice

Ensure a clinical Risk Assessment is conducted, which should take account of the suitability of use of this product, patient's condition, any ancillary equipment in use and the surrounding environment. Pressure settings should be advised or prescribed by a medical practitioner.

VAT Relief

VAT Relief - Information and Exemption Forms

This product is eligible for VAT relief. Please visit our VAT relief page for more information.

How to Claim Your VAT Exemption

VAT exemption can be claimed in two ways – either when placing your or order or claiming back the VAT on a purchase that you have already made.

Claiming VAT Exemption When Ordering

To remove the VAT from your order when placing your purchase, simply select the option for VAT relief on the Basket page (see below for an example of how this looks).

VAT Example for HC

If you select this form on the basket, there will be extra information you will be required to provide on the checkout to confirm your elligibility.

PLEASE NOTE: If you are buying multiple products that are available with VAT relief, please ensure that all of these are selected when placing your order.

Claiming Your VAT After Placing Your Order

If you did not claim VAT relief when placing your order but would like to receive VAT relief, don't worry, this can be done after your order has been placed. To do this, simply fill in the form below.

*
The email address you provided when placing your order.
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The order number you were provided with by email when placing your order. This is normally in the format e.g. HAC123456
*
Name of the person with the disability or chronic sickness. If claiming VAT relief yourself, please enter your name. If claiming VAT relief on behalf of someone else, please enter their name.
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Address of the person with the disability or chronic sickness.
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Please provide details of your chronic condition or disability
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I confirm these products are for domestic or my own personal use
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I consent to this data being used to assess my eligibility for VAT relief
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I confirm that the above data is true and accurate to the best of my knowledge and I would like to claim VAT relief
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Please add the two numbers

Or alternatively you can print out a paper copy of the form below:

VAT Relief Form

Please send the completed form to us by post at the following address:

Health and Care
Unit 6, Union Court
Union Road
London
SW4 6JP

Returns Policy

Returns Policy

This item is not returnable on grounds of hygiene.

Please note: Health and Care is dedicated to maintaining the highest levels of hygiene for all of its products, and for this reason this item is non-refundable and non-returnable, if unsuitable or unwanted, on grounds of hygiene.

If you have any questions regarding this returns policy, please contact our Health and Care customer care team on 020 7720 2266 for further details.

Delivery Information

Delivery - Free UK Mainland Delivery

This item is usually dispatched via a 24-hour courier service, such as DPD or UPS.

Delivery is free of charge on all items at Health and Care when delivered to a mainland UK address. Orders placed before 2pm on a working day should be dispatched on the same day. For orders placed outside of this timeframe, they should be dispatched on the next working day.

Please call our Health and Care customer care team on 020 7720 2266 if you have any questions about the delivery of this item.

Reviews (18)
Write a review and share your opinions!
18 reviews:

Excellent and very comfortable
Rating:
11 October 2024  | 

An excellent cushion for people who sit for long periods of time

 
Was this helpful to you?  Yes  /  No

Pressure Relief Cushion
Rating:
03 October 2024  | 

I purchased the cushion for my husband who was developing soreness due to having to sit all day due to long term illness. I am delighted that the soreness has resolved so will continue to use it daily. Thank you

 
Was this helpful to you?  Yes  /  No

A gift
Rating:
21 September 2024  | 

My brother has found the cushion a huge benefit since starting his rehabilitation. So grateful for it. Arrived the day after I ordered it, amazing service. Had waited 10 days for the hospital ward to provide one and never arrived!

 
Was this helpful to you?  Yes  /  No

Pressure cushion
Rating:
30 May 2024  | 

Amazing. Gives so much relief

 
Was this helpful to you?  Yes  /  No

comfortable seat
Rating:
02 May 2024  | 

The air cushion has made sitting in my chair a lot more comfortable

 
Was this helpful to you?  Yes  /  No

Perfect. No bed sores!
Rating:
18 April 2024  | 

My mother has been suffering with bed sores when sitting, one week of using this cushion and no new bedsores and the old ones are starting to heal.

 
Was this helpful to you?  Yes  /  No

Response:

Hi Leeann,

Thanks for taking the time to leave us a review. It's amazing to hear how quickly the cushion has helped in preventing the development of new sores and healing the old ones.

Wishing you both all the best!

Amelia at Health and Care


Good service
Rating:
20 January 2024  | 

FIRST CLASS SERVICE A LITTLE TO EARLY TO FIND OUT IF THIS IS WORKING TOWARDS REDUCING THE WIFES PRESSURE SORE BUT APPEARS TO BE SLIGHTLY HELPING AT THIS STAGE
IT WOULD BE NICE TO KNOW HOW LONG A PERSON SHOULD BE ON THE CUSHION FOR , IS THERE A RECOMENDED TIME LIMIT?
THE WIFE COMPLAINED ONE TIME THAT THE CUSHION APPEARED TO BE HOT IS THIS NORMAL LOOK FORWARD FOR YOUR REPLIES
REGARDS K.AGER

 
Was this helpful to you?  Yes  /  No

Response:

Hi Keith,

Thanks for taking the time to leave a review. We're glad to hear that there's been a slight improvement for your wife.

To answer your questions, it's been comfirmed that there is no time limit for use, therefore making it great for round-the-clock support. And as it is connected to a power unit, it's possible that this is where the warmth is coming from. If this becomes uncomfortable, we would recommend not to use it.

If you need anything else, please don't hesitate to get in contact with our customer services team.

Kind regards,

Amelia at Health and Care


Worth every penny!
Rating:
28 February 2022  | 

I bought this for my mum because she is only comfortable in an armchair and this cushion is a perfect size. She had a rumbling pressure sore that was threatening to break. Really happy to say that even after a few days of use the pressure sore receded.
Order process was easy, delivery notifications and actual delivery very straightforward with no problems.
We were worried because it is quite expensive but I read a couple of your customer reviews and was reassured. Mum has said its the best money we've ever spent!

 
Was this helpful to you?  Yes  /  No

Worth the cost
Rating:
11 January 2022  | 

I purchased this cushion for my Dad as his health authority refused to issue him with one. He was in absolute agony with a sore that had been caused by sitting on a gel cushion issued to him. The cushion may not be cheap but it has helped my Dad no end to recover from his sore & also to be able to now sit comfortably in his chair.

 
Was this helpful to you?  Yes  /  No

Perfect product that does the job
Rating:
31 December 2021  | 

Does the job, alternates the pressure points with clever pneumatics. Just what I needed and worth the money anytime.

 
Was this helpful to you?  Yes  /  No

Read all 18 reviews...

Write a review and share your opinions!
18 reviews:

Excellent and very comfortable
Rating:
11 October 2024  | 

An excellent cushion for people who sit for long periods of time

 
Was this helpful to you?  Yes  /  No

Pressure Relief Cushion
Rating:
03 October 2024  | 

I purchased the cushion for my husband who was developing soreness due to having to sit all day due to long term illness. I am delighted that the soreness has resolved so will continue to use it daily. Thank you

 
Was this helpful to you?  Yes  /  No

A gift
Rating:
21 September 2024  | 

My brother has found the cushion a huge benefit since starting his rehabilitation. So grateful for it. Arrived the day after I ordered it, amazing service. Had waited 10 days for the hospital ward to provide one and never arrived!

 
Was this helpful to you?  Yes  /  No

Pressure cushion
Rating:
30 May 2024  | 

Amazing. Gives so much relief

 
Was this helpful to you?  Yes  /  No

comfortable seat
Rating:
02 May 2024  | 

The air cushion has made sitting in my chair a lot more comfortable

 
Was this helpful to you?  Yes  /  No

Perfect. No bed sores!
Rating:
18 April 2024  | 

My mother has been suffering with bed sores when sitting, one week of using this cushion and no new bedsores and the old ones are starting to heal.

 
Was this helpful to you?  Yes  /  No

Response:

Hi Leeann,

Thanks for taking the time to leave us a review. It's amazing to hear how quickly the cushion has helped in preventing the development of new sores and healing the old ones.

Wishing you both all the best!

Amelia at Health and Care


Good service
Rating:
20 January 2024  | 

FIRST CLASS SERVICE A LITTLE TO EARLY TO FIND OUT IF THIS IS WORKING TOWARDS REDUCING THE WIFES PRESSURE SORE BUT APPEARS TO BE SLIGHTLY HELPING AT THIS STAGE
IT WOULD BE NICE TO KNOW HOW LONG A PERSON SHOULD BE ON THE CUSHION FOR , IS THERE A RECOMENDED TIME LIMIT?
THE WIFE COMPLAINED ONE TIME THAT THE CUSHION APPEARED TO BE HOT IS THIS NORMAL LOOK FORWARD FOR YOUR REPLIES
REGARDS K.AGER

 
Was this helpful to you?  Yes  /  No

Response:

Hi Keith,

Thanks for taking the time to leave a review. We're glad to hear that there's been a slight improvement for your wife.

To answer your questions, it's been comfirmed that there is no time limit for use, therefore making it great for round-the-clock support. And as it is connected to a power unit, it's possible that this is where the warmth is coming from. If this becomes uncomfortable, we would recommend not to use it.

If you need anything else, please don't hesitate to get in contact with our customer services team.

Kind regards,

Amelia at Health and Care


Worth every penny!
Rating:
28 February 2022  | 

I bought this for my mum because she is only comfortable in an armchair and this cushion is a perfect size. She had a rumbling pressure sore that was threatening to break. Really happy to say that even after a few days of use the pressure sore receded.
Order process was easy, delivery notifications and actual delivery very straightforward with no problems.
We were worried because it is quite expensive but I read a couple of your customer reviews and was reassured. Mum has said its the best money we've ever spent!

 
Was this helpful to you?  Yes  /  No

Worth the cost
Rating:
11 January 2022  | 

I purchased this cushion for my Dad as his health authority refused to issue him with one. He was in absolute agony with a sore that had been caused by sitting on a gel cushion issued to him. The cushion may not be cheap but it has helped my Dad no end to recover from his sore & also to be able to now sit comfortably in his chair.

 
Was this helpful to you?  Yes  /  No

Perfect product that does the job
Rating:
31 December 2021  | 

Does the job, alternates the pressure points with clever pneumatics. Just what I needed and worth the money anytime.

 
Was this helpful to you?  Yes  /  No

Read all 18 reviews...

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